Integrate MS Teams Shared Channels in Salesforce

Working in Teams within SalesforceIf you work with customer data, there’s a vast network of information, security and organization that needs tobe kept track of. Thankfully, there is software that can make your life easier. In this new blog series, we want to explore how Salesforce and Microsoft’s SharePoint separately aid in this endeavor and how to combine these two into one fully established entity to create the best of both worlds.In today’s blog, we’ll take a closer look at collaboration to ensure everyone who works on any given opportunity pools all communication and resources into one dedicated Teams Channel.Structure…

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Combined Security: Integrate SharePoint DMS in Salesforce

Data Security ConcernsIf you work with customer data, there’s a vast network of information, security and organization that needs tobe kept track of. Thankfully, there is software that can make your life easier. In this new blog series, we want to explore how Salesforce and Microsoft’s SharePoint separately aid in this endeavor and how to combine these two into one fully established entity to create the best of both worlds.In today’s blog, we’ll take a closer look at one of the most important topics when it comes to CRM and data in general: Security. Ensuring data is only kept where…

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Enrich Experience Cloud with embedded SharePoint and Teams

Keeping in Touch With Your CommunityIf you work with customer data, there’s a vast network of information, security and organization that needs tobe kept track of. Thankfully, there is software that can make your life easier. In this new blog series, we want to explore how Salesforce and Microsoft’s SharePoint separately aid in this endeavor and how to combine these two into one fully established entity to create the best of both worlds.In today’s blog, we’ll take a closer look at the lifeblood for a lot of companies: Their communities and, by extension, the tools necessary to interact with their…

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Is it possible to access my Salesforce contacts in Outlook?

Connecting people across tenants and systems As a company grows, so does their reach - or at least that is the goal. By reach, we mean the amount of people we are in contact with, can show or sell our products or services to and the scope even beyond that as we continue to grow. With that, certain issues tend to show themselves, especially when it comes to personally or digitally trying to reach out to these ever-growing numbers of people. Back in the day, we used physical paper address books to keep a list of names, phone numbers and…

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Can I manage a Service Center in Outlook?

Scheduling appointments for customers and employees Be it for vacation, attendance or operational planning, in order to create an efficient overview internally, you need a solid foundation that makes all of this possible. Especially in service centers, which act as gateway between employees and customers and ensure smooth organizational and planning processes. Unfortunately, there are often difficulties that make this much more complicated than necessary: What can you do to make calendar changes easier for others to see and organize? How can I guarantee that those affected will be informed of changes via email every time? Can I move appointments…

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How can I see all my team members’ calendars in MS Teams?

Teams CalendarsMicrosoft Teams provides organizations with a world-class unified communications platform which is rapidly changing the everyday work life of many organizations. It is a tool many of us use and have been using for a long time; it has many useful features, helps us manage and coordinate, communicate both in text and video and is being constantly worked on and improved.There are a few things  that make coordination and team management less fluent and intuitive than they could or should be, however. Some functions that many would consider to be baseline or important have yet to be added and…

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A smart way to reduce memory space in Salesforce!

Memory space in salesforce is rare and expensive, nevertheless it is often needed for Integrations such as Outlook, Mail, etc. Q!365 is your solution to save memory space in salesforce and with that: cash! In addition to the main integrations such as Sharepoint Online and Teams, Q!365 stores attachments of incoming e-mails elegantly and in the right context in Sharepoint Online and only keeps references in Salesforce. Due to this references, Salesforce's own tools, such as workflows,  or approval and signature processes, can still be used, but without investing as much memory space. This fits natively into the strategy of…

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The New Normal Way of Working: at the office, at home and hybrid

The restrictions due to the pandemic situation are gradually being lifted worldwide. But will the post-pandemic world of work be the same as it was before the pandemic? We would like to invite you to our free OnTime superhero webinar, on “The New Normal Way of Working” In our OnTime Superhero webinar, we present the latest OnTime building blocks developed to support the transformation towards new ways and structures of working. The New Normal Way of Working: powered by OnTime Domino: Tuesday, October 26, at 16 h – details and registration here Microsoft: Wednesday, October 27, at 16 h – details…

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Booking Flexible Workspaces with OnTime

Hybrid Workplaces + New MS Teams Features – OnTime for Microsoft version 4.3 Out Now! The pandemic has changed the way we work. Many companies now rely on a mix of working from home and in office, as more and more employees want to work predominantly from home. In return, they will have to do without a fixed workplace and their own desk in the company in the future. With OnTime Shared Desks, they can simply book a workplace for their working days in the company. Check out the newest update to OnTime for Microsoft and upgrade today! New features include…

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OnTime® Team Calendar in Microsoft Teams

MS Teams users have been wanting something for four years, that OnTime already offers today: 22 381 Votes in favor of  including what OnTime Team/Group calendar for TeamIf MS Teams is important for your Business success – get better now and use OnTime integrated in Teams. There is so much gold in your calendar data you just have to enable your team leaders to use it. Take a look at OnTime’s MS Team site.Full Scheduling Capability: Desktop CalendarWith the OnTime® Group Calendar it is always our ambition to provide our users with the best possible overview in a visually appealing style. Therefore,…

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