Q!365 – Introducing New SharePoint Capabilities for Files View and Markup

Adding 300 Formats to Q!365 including the brand new Loop files At the end of March 2024 Microsoft introduced new performance, collaboration and interactivity upgrades to the file viewer in Microsoft 365. With that update, previewing files is now possible without needing the specific app to open said files or even having to download them. Now, Q365! offers the same options to allow all the new supported file formats to work the very same way - including within Salesforce! No matter if it's videos, PDF files, drawings or other file types. Everything is accessible. Information and Action Overviews If you're…

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Q!365 – Teams Availability and Click to Dial within Salesforce

Bring Teams Closer into Your CRMIf you've been following our blogs, you already know of Q!365's compatibility creation of Teams Meetings. This includes Embedded Teams Chat  as well as managing MS Teams Shared Channels from within Salesforce.Today, we'd like to present a new component that focuses on viewing availability and the ability to connect with contacts and leads. All from within Salesforce itself as solution that works on both your desktop Teams client as well as the Teams mobile app.All relevant info can now be displayed and easily accessed, allowing for a fast and easy way for communication within your…

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Q!365 Mobile combines your Salesforce app with the universe of Microsoft

Staying Connected and Engaging from AnywhereAccess your SharePoint or Teams with your Salesforce mobile app from anywhere! Whether you're with a client, on the road or elsewhere, there is now a new possibility to access all your relevant files for your CRM with a new, intuitive and fast solution. Introducing: Q!365 Mobile.Q!365 Mobile allows you to increase your reach, work, upload, download, update and share links and files from anywhere while remaining in the custom Object or Opportunity related to what you're working on. Work from your mobile device and stay updated with the client, your team and anyone else.Intuitive…

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Q!365 – Teams Chat Embedded in Salesforce

The Power of Connected CollaborationWhether you work in the office or remote from home, staying in direct contact with colleagues to work on solutions together, to get updates on opportunities or more is a key aspect of a successful and efficient work environment. In most cases, when working with Salesforce, you'll use Chatter for notes and updates - oftentimes that is not enough to communicate with the people you need to. This results in needing to communicate via one of the other  regular solutions: E-Mails, MS Teams, Slack, and so on. Given the lack of context and the need for…

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Integrate MS Teams Shared Channels in Salesforce

Working in Teams within SalesforceIf you work with customer data, there’s a vast network of information, security and organization that you need to keep track of. Thankfully, there is software that can make your life easier. In this new blog series, we want to explore how Salesforce and Microsoft’s SharePoint separately aid in this endeavor. Combine these two into one fully established entity to create the best of both worlds.In today’s blog, we’ll take a closer look at collaboration. Ensure everyone who works on any given opportunity pools all communication and resources into dedicated Teams Shared Channels.Structure vs. CommunicationSalesforce is…

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Combined Security: Integrate SharePoint DMS in Salesforce

Data Security ConcernsIf you work with customer data, there’s a vast network of information, security and organization that needs tobe kept track of. Thankfully, there is software that can make your life easier. In this new blog series, we want to explore how Salesforce and Microsoft’s SharePoint separately aid in this endeavor and how to combine these two into one fully established entity to create the best of both worlds.In today’s blog, we’ll take a closer look at one of the most important topics when it comes to CRM and data in general: Security. Ensuring data is only kept where…

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Enrich Experience Cloud with embedded SharePoint and Teams

Keeping in Touch With Your CommunityIf you work with customer data, there’s a vast network of information, security and organization you need to keep track of. Thankfully, there is software that can make your life easier. In this new blog series, we want to explore how Salesforce and Microsoft’s SharePoint separately aid in this endeavor. Is it possible to combine these two into one fully established entity to create the best of both world?In today’s blog, we’ll take a closer look at the lifeblood for a lot of companies: Their communities and, by extension, the tools necessary to interact with…

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Is it possible to access my Salesforce contacts in Outlook?

Connecting people across tenants and systems As a company grows, so does their reach - or at least that is the goal. By reach, we mean the amount of people we are in contact with, can show or sell our products or services to and the scope even beyond that as we continue to grow. With that, certain issues tend to show themselves, especially when it comes to personally or digitally trying to reach out to these ever-growing numbers of people. Back in the day, we used physical paper address books to keep a list of names, phone numbers and…

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A smart way to reduce memory space in Salesforce!

Memory space in salesforce is rare and expensive, nevertheless it is often needed for Integrations such as Outlook, Mail, etc. Q!365 is your solution to save memory space in salesforce and with that: cash! In addition to the main integrations such as Sharepoint Online and Teams, Q!365 stores attachments of incoming e-mails elegantly and in the right context in Sharepoint Online and only keeps references in Salesforce. Due to this references, Salesforce's own tools, such as workflows,  or approval and signature processes, can still be used, but without investing as much memory space. This fits natively into the strategy of…

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Salesforce Integration in Microsoft Teams is ready to be used

There was no official news yet – but you can configure it and use it. All our tests worked fine.The new Salesforce Teams App offers a great way to see Salesforce Data inside Microsoft Teams. Our App Q!365 adds all the features to see and automate Teams from inside Salesforce. Both ways are important for a successful Teamwork.We at Q!kom love the Salesforce Teams App – so we already automated the Tab creation from inside Salesforce.To check if you are ready just search from Salesforce Setup, in the Quick Find box, Teams, and then select "Teams Integration". Remember that your Microsoft Admin has to…

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